I believe my hospital can serve as a strong example for anyone planning to enter the healthcare industry or start a new hospital. There are clear principles every startup must follow, and I have stayed committed to those guidelines throughout my journey.
Contrary to what many people assume, I did not start with a massive investment. Instead, I focused on a lean model with a strong marketing strategy. In my opinion, when you’re starting any business—especially in healthcare—the most important step is to understand your target clients and to serve them with quality and consistency.
One of the most common mistakes new entrepreneurs make is spending heavily to cover recurring operational costs. This is not sustainable. Your initial setup should be designed to generate enough revenue to cover recurring expenses on its own. Only after one year, once you’ve achieved some level of stability, should you consider reinvesting for growth and development—not to keep the business afloat.
My advice to every startup founder is this: Before launching, invest time in market research and understand your customer base thoroughly. Build your business model, systems, and internal rules around this knowledge. Remember, money alone does not bring success—depth of knowledge, a fresh idea, and smart execution are what lead to real growth and productivity.
Starting a hospital was not an easy task. I didn’t have a backup plan or the luxury of inheriting an existing setup that I could simply restructure. I built from scratch. And if you are serious about entering the healthcare industry, my strong recommendation is: Serve in this industry for at least 5–6 years first. This will give you the depth of experience needed to understand the systems, regulations, and everyday realities. After that, combine your experience with thoughtful planning and adherence to proper protocols—and only then move forward with launching your own healthcare venture.
www.goodacehospital.com
www.Soma Chakraborty.in
